Shipping policy

Shipping Policy

Thank you for choosing aaena.co . We strive to provide a seamless shopping experience, and part of that commitment is ensuring your order reaches you in a timely manner. Please review our shipping policy below:

  1. Order Processing

    • Orders are processed within 1-3 business days after payment is confirmed. You will receive a confirmation email once your order is dispatched.

  2. Delivery Timeline

    • We aim to deliver your order within 7-9 working days from the dispatch date.
    • Please note that delivery times may vary depending on your location and any unforeseen circumstances with our shipping partners.

  3. Shipping Charges

    • Shipping charges, if any, will be calculated at checkout based on your location and order weight.

  4. Tracking Information

    • Once your order is shipped, you will receive an email with tracking details to monitor your shipment's progress.

  5. Delays and Exceptions

    • While we strive to meet the estimated delivery times, delays may occasionally occur due to factors beyond our control, such as weather conditions, public holidays, or logistical issues.
    • If your order is delayed beyond the expected timeframe, please reach out to our customer support team for assistance.

Thank you for shopping with us! We appreciate your patience and understanding as we work to deliver your order promptly.